John Furner

1 week ago 5

John Furner understands what makes a great retail experience because he has lived it at every level. From his early days as an hourly associate to his new role as Walmart’s CEO, he has never lost sight of what it takes to serve customers well and support the employees who make it possible. He is known for steady judgment, clarity in tough moments, and an ability to focus teams on what matters most.

From my seat on the Walmart board, I’ve watched John push the business forward in digital and AI innovation while strengthening e-commerce and improving supply-chain performance, helping drive the company to a $1 trillion market value in February. He listens first, understands what his teams need, and then acts with intention.

What stands out most is how John leads people. He creates focus and brings stability when it counts. He never loses the human element. And his work is shaping the future of retail in ways that will define the industry for years to come.

Niccol is chair and CEO of Starbucks

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